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Office Manager
9301 Wilshire Blvd # 507, Beverly Hills,, CA 90210 US
Job Description
Office Manager
Job purpose
As an office manager you will be the first point of contact for the company and you will provide administrative support across the organization.
You will handle the flow of people through the business and ensure that all communication and administration tasks are completed accurately and delivered with high quality and in a timely manner.
Duties and responsibilities
- Serve visitors by greeting, welcoming, directing and announcing them appropriately
- Answer, screen and forward any incoming phone calls while providing information when needed
- Review, answer and forward any incoming email correspondence
- Understanding of company capabilities and service, and effectively communicates all offerings to the client
- Ensures that client issues are dealt with in an efficient manner, escalating the issue if necessary
- Responds to client requests, complaints, problems and new client inquiries within allotted time commitment (within 24 hours for problem resolutions; 1-2 hours for a complaint.)
- Receive and sort daily mail/deliveries/couriers
- Monitors supplies, orders and receiving. Ensures purchases are received
- Responsible for outgoing mail and packages
- Update appointment calendars and schedule meetings/appointments
- Perform other clerical duties such as filing, photocopying, collating, faxing etc.
- Reports to the Account Manager as necessary, providing regular input on all client activity
- Maintain security by following procedures and controlling access
- Assist in planning and execution of company related events
- Upkeep and/or maintenance of lobby
- Other duties as assigned
Qualifications include:
- High School Diploma
- At least3 years of receptionist experience in a professional business environment
- Excellent interpersonal, verbal and written communication skills
- Must be a motivated self-starter able to work effectively with limited supervision
- Must have knowledge of Microsoft Word, Outlook and Excel
- Must be punctual, with solid time-management skills
- Attention to detail
- Strong organizational skills
- Analytical and problem solving skills
- QuickBooks