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Business Operations Manager - Advisory

San Francisco, CA 94106

Industry: Accounting / Finance Job Number: 2665

Job Description

  • Drive employee engagement and our People First culture through intentional engagement programs, a deep understanding of employee satisfaction and the ability to develop and implement creative strategies to maintain our unique culture including creating content for quarterly company-wide meetings, service line meetings, townhalls, newsletters, and in person meetings etc.
  • With support from corporate teams, review, analyze and present financials, including revenue, profitability and utilization Dashboards on a monthly, quarterly and annual basis.
  • Develop and drive market specific activities and initiatives to ensure achievement of strategic goals.  Develop and implement change management activities to ensure adoption of initiatives.
  • In collaboration with corporate teams, lead core People processes including performance management and compensation.  Assist with the execution of employee training.
  • Develop and execute on a market communications plan; liaise with key players within operations to ensure communications plan is in-line with firm-wide communication strategy.
  • Work closely with senior leaders to develop, implement and enforce policies within the team in coordination with the corporate employee guide, as appropriate.
  • Identify key pain points within the market and develop process improvements to improve/ and streamline processes (both for ease and scalability).
  • Oversee office processes and administration.


Experience Required:
  • Minimum 5-7 years’ experience in a professional services environment.
  • High quality professional presentation skills, including excellent writing and public speaking capabilities; ability to project a professional demeanor at all times to stakeholders of all levels. Open and honest communicator with excellent organizational skills.
  • Ability to work independently, proactively recognize challenges and recommend creative solutions.
  • Must be an open and willing collaborator who consistently strives for excellence.
  • Must thrive in a fast-paced, dynamic, environment with constantly changing priorities and fluid opportunities. 
  • Superior proficiency in standard PC programs (Word, Excel and PowerPoint).
  • Ability to work constructively and flexibly in a team environment, and to assist at the direction of the Leadership in the execution, tracking and management of a variety of tasks.
  • Strong organizational and project management skills with ability to multi-task with a smile are essential.
  • High energy, enthusiasm, flexibility, and a great sense of humor!
  • Experience working with professional services firms.
  • Experience serving in a consulting capacity (preferred)


Key performance measures:
  • Extremely attentive to detail
  • Self-starter focused on results
  • High energy team player
  • Very personable
  • High level of confidentiality

  • A bachelor’s degree (or higher).

Job Requirements

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About San Francisco, CA

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